(917) 960-8981

Customer Service:

We work with you every step of the way, starting with filling out minimal information about your needs to get an estimate. We will fill your orders within three weeks. We handle all orders and manage production at our facilities based in the USA.

Let our customer service team work with to design develop and create a beautiful outdoor environment for you. We will ask you what pieces you need to cover and will ask for specific measurements.

We stand behind our products and focus our attention on quality production and excellent customer service. Please contact us using the form below and we'll walk you through every step of the process.

Refund Policy

We will refund your money (excluding shipping costs incurred) if you return the purchased item within 30 days of purchase.

Delivery/Shipping Policy

We ship products via third party carriers and retain responsibility for the shipment prior to its delivery to you. The carriers charge based on size, weight and distance the package travels. We charge you the actual freight charge incurred with no mark-up. Delivery times are typically 2 to 5 business days. Please contact us if you would like us to use an overnight courier service.

Privacy Policy

No customer information, such as names, addresses, phone numbers, email addresses, and credit card information, is shared with third parties, except to the extent it is required by the shipper for your order delivery.

Terms & Conditions

All CoverMes products are warranted for one year against product defects and unsatisfactory workmanship. If you believe your CoverMes to be sub-standard in any way, we will replace your purchase provided you return the original product within two years of purchase.

Feedback

We welcome all complaints, questions, suggestions, and comments. Please fill out the contact form below.

Contact

Please fill out the form to reach us via email, or call us! Thank you.

Phone
(917) 960-8981

Hours of Operation
Monday - Sunday: 9:00 a.m. - 6:00 p.m. Eastern Time

Privacy Policy
No customer information, such as names, addresses, phone numbers, email addresses, and credit card information is shared with third parties, except to the extent it is required by the shipper for your order delivery.

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